Accessibility Statement Aleene's
Our Commitment to Accessibility
Aleene’s is committed to making our website accessible to all users, including individuals with disabilities. We continuously work to enhance accessibility to provide a seamless and inclusive experience for all visitors.
While Aleene’s is headquartered in California, our commitment to accessibility extends to all users nationwide, ensuring an inclusive experience across the United States. We comply with federal and state accessibility laws, including but not limited to the California Unruh Civil Rights Act (Cal. Civ. Code § 51 et seq.), the California Consumer Privacy Act (CCPA), and the Americans with Disabilities Act (ADA).
We recognize that accessibility is an ongoing effort. Our goal is to provide a website that is usable by people of all abilities and disabilities. We are committed to adhering to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards set forth below as our accessibility benchmark. These guidelines were created by the World Wide Web Consortium (W3C) to ensure that the web is accessible to all users, including those with visual, auditory, cognitive, and motor impairments.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define three levels of digital accessibility:
- Level A – Minimum accessibility
- Level AA – Industry standard for inclusivity
- Level AAA – Highest level (difficult to achieve universally and not typically required unless the nature of the content or the target audience demands it)
Aleene’s is actively working toward full conformance with WCAG 2.1 Level AA. We have made substantial progress in implementing accessibility features across our digital platforms and continue to enhance our compliance efforts. We recognize that accessibility is an ongoing process and are committed to regularly identifying and addressing any remaining gaps, including:
· legacy content created before accessibility standards were widely adopted;
- complex visuals currently undergoing alternative text remediation;
- third-party integrations that are outside our full control; and
- custom-coded features requiring further evaluation for accessibility.
As noted by our accessibility partner, perfect compliance may not always be immediately achievable due to evolving technologies and frequent content updates. However, our ongoing efforts, periodic accessibility reviews, and proactive remediation demonstrate our commitment to improving digital accessibility and providing an inclusive user experience. We believe that accessibility is a continuous journey, not a one-time achievement. Notwithstanding, we are actively working to improve these areas to enhance accessibility.
Accessibility Enhancements
Aleene’s continuously updates and enhances accessibility features through manual updates and the Accessibly App, ensuring an improved user experience for all visitors.
Manual Accessibility Updates
- We regularly update alt text for images to ensure meaningful descriptions for screen readers.
- Our team reviews website content and design to identify and implement accessibility improvements.
- We assess and refine navigation structures to enhance usability for assistive technologies.
- We welcome user feedback to guide further accessibility enhancements.
Accessibly App Features
Aleene’s also utilizes the Accessibly App, which offers tools to enhance browsing accessibility, including:
- Keyboard navigation using the "Tab" key
- Zoom function to enlarge text up to three times its original size
- Bigger cursor for improved visibility
- Color adjustments (invert colors, contrast, brightness, and grayscale modes)
- Reading line to assist with focus
- Readable fonts for better text clarity
- AI-generated alt text for images without manual descriptions
- Tooltips for additional image context
- Highlighted links for improved visibility
- Option to hide images for distraction-free browsing
- Read page aloud feature for text-to-speech functionality
While the Accessibly App provides useful tools, we prioritize manual accessibility improvements to ensure the best possible experience for all users.
Feedback and Assistance
If you encounter any difficulty accessing content or features on our website, we encourage you to reach out. Our team is here to provide support and will work with you to provide the requested content or assistance in an accessible format as quickly as possible. We welcome feedback regarding the accessibility of Aleene’s website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Phone: +1 888-345-0764
Email: info@aleenes.com
Postal Address: 5661 E. Shields Ave, Fresno, CA 93727 USA
We aim to respond to accessibility-related inquiries within three business days.
Alternative Format Requests
Individuals with disabilities in California and across the U.S. may request alternative formats of digital content by emailing info@aleenes.com. We will make every effort to provide accessible formats within a reasonable timeframe.
For issues related to the Accessibly App, please contact hello@accessiblyapp.com, and they will respond within three business days.
California Consumer Privacy Act (CCPA) Compliance
Under the California Consumer Privacy Act (CCPA), users have the right to request details on how we process accessibility-related inquiries. For more information, please visit our Privacy Policy: http://aleenes.com/pages/privacy-policy.
Third-Party Content and External Links
While we strive to provide an accessible experience across our website, some third-party content beyond our control (such as embedded videos, social media widgets, or payment processors) may present accessibility challenges that we are evaluating or remediating where feasible.
Notwithstanding, we are actively working with vendors to improve accessibility and appreciate user feedback. If you experience accessibility barriers on an external site, we encourage you to contact the site owner directly and inform us so we can pass along the feedback.
Date of Last Update
This accessibility statement was last updated on May 20, 2025.
While we strive to meet accessibility standards, we understand that technology is ever evolving, and so are the tools and standards for web accessibility. We will continue to monitor and update our website to ensure compliance with applicable accessibility laws, including the California Unruh Civil Rights Act, the ADA, and other relevant guidelines.
Thank you for visiting Aleene’s. We are committed to providing a website that is accessible and inclusive for everyone.